Shipping & Handling
Where do we ship?
We are delivering across India :) Please check the pincode option on a product page.
We provide FREE shipping on all orders.
Cash On Delivery (COD):
Cash on Delivery payment option has been temporarily suspended due to Covid-19 related restrictions.
Most of our orders will be delivered between 4-7 business days across India.
Please check the individual product pages for exact shipping times.
Important Note: Due to new Covid-19 lockdowns across various states, please note that there will be a delay of 4-6 days over and above the promised delivery times for all our shipments.
Products will be replaced if damaged during transit. Return must be claimed within 48 hours from product delivery date.
We DO NOT ACCEPT RETURNS for the following reasons:
- No returns will be accepted for products that are damaged during usage. Please read the usage instructions for earthenware products carefully.
- No Returns will be accepted for products that are received in good condition and completely match the description given on the product page.
Undelivered Prepaid orders:
- If a Prepaid order is undelivered and is returned back to us, a refund will be processed only after the deduction of the shipping costs.
- Additional shipping costs will be applicable to re-ship returned prepaid orders.
All our products are fulfilled through trackable couriers. You will receive a tracking code once we ship your items.