Shipping & Handling

Where do we ship?

We are delivering across India :) Please check the pincode option on a product page. 

Shipping Cost:

We provide FREE shipping on all orders. 

Cash On Delivery (COD):

Cash on Delivery payment option has been temporarily suspended due to Covid-19 related restrictions. 

Delivery Time:

Most of our orders will be delivered between 4-7 business days across India. 

Please check the individual product pages for exact shipping times. 

Important Note: Due to new Covid-19 lockdowns across various states, please note that there will be a delay of 4-6 days over and above the promised delivery times for all our shipments. 

Refunds/Returns:

Products will be replaced if damaged during transit. Return must be claimed within 48 hours from product delivery date. 

We DO NOT ACCEPT RETURNS for the following reasons:

- No returns will be accepted for products that are damaged during usage. Please read the usage instructions for earthenware products carefully. 

- No Returns will be accepted for products that are received in good condition and completely match the description given on the product page. 

Undelivered Prepaid orders: 

- If a Prepaid order is undelivered and is returned back to us, a refund will be processed only after the deduction of the shipping costs. 

- Additional shipping costs will be applicable to re-ship returned prepaid orders. 

Product Tracking:

All our products are fulfilled through trackable couriers. You will receive a tracking code once we ship your items.